Desktop Computer Support and IT Help Desk For Your Staff
Your end-users' time is best spent working for your organization, not managing IT issues. We make it simple by offering fast and reliable 24x7x365 computer support for your users, as well as Proactive Desktop Remote Management and Maintenance for your workstations. Get professional, enterprise-class technical support at a predictable and manageable cost.
The CAI Managed IT Services Desktop Computer Support Platform
Remote monitoring, maintenance, reporting, and cost-effective support
CAI Managed IT's Proactive Desktop Management Service provides comprehensive preventative maintenance services remotely. This solution is comprised of: a desktop/laptop agent within the CAI's technology platform with all of the intelligence built-in to conduct day-to-day preventive maintenance services, a bundled managed antivirus package, and remote access.
Our Desktop Management Service provides your IT team with detailed inventory reports and configurations related to all the preventive maintenance activities conducted through our Network Operations Center (NOC). We track serial numbers, license expirations, warranties, vendor information, detailed service responses and much more.