Are You Having A Technology Emergency?

Desktop Computer Support and IT Help Desk For Your Staff

>End-users are human.  Shouldn't their IT support be too?

Help desk Computer Support Rhode Island

Your end-users' time is best spent working for your organization, not managing IT issues

Our Desktop Management Service protects your network-connected ‘end points’ (desktops, laptops and tablets) against viruses, malware, e-mail and image spam and mechanical failure. The service also helps you resolve day-to-day desktop computer issues (i.e., e-mail won’t work, an employee can’t print, an application like Microsoft Word has crashed). The service provides additional ‘end-point’ security through automatic anti-virus and Microsoft Windows operating system patch management on each desktop computer connected to the network.


The CAI Managed IT Services Desktop Computer Support Platform

Remote Monitoring, Maintenance, Reporting and Cost-effective Support

CAI Managed IT's Proactive Desktop Management Service provides comprehensive preventative maintenance services remotely. This solution is comprised of: a desktop/laptop agent within the CAI's technology platform with all of the intelligence built-in to conduct day-to-day preventive maintenance services, a bundled managed antivirus package, and remote access.

Our Desktop Management Service provides your IT team with detailed inventory reports and configurations related to all the preventive maintenance activities conducted through our Network Operations Center (NOC). We track serial numbers, license expirations, warranties, vendor information, detailed service responses and much more.