Advantage IT Management Blog

Advantage IT Management has been serving the Mobile area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Why Managed Services Are Your Best Bet for IT Support

Why Managed Services Are Your Best Bet for IT Support

If you’re seeking out an IT resource to assist your business in maintaining its all-important technology resources, you’re almost certainly seeking out the option that will give you the greatest return on your investment in terms of value. There is no denying that we are biased in our opinion, but that doesn’t change the fact that—dollar for dollar—the investment you make into managed services will always be the best choice.

Of course, we are biased, so it only makes sense that you would take our opinion with a grain or two of salt. However, we can back up our claims by simply describing the experience that the managed service provider (or MSP) provides to a client.

What Makes a Managed Service Provider a Good Choice?

Simple: A Modern Approach to IT Management Generates Benefits for You

By simply changing the “how” of IT maintenance, the MSP’s approach suddenly becomes far more productive for the client.

  • Instead of waiting for one of their clients to reach out with an issue, the MSP utilizes remote monitoring and management (RMM) software to proactively identify and resolve issues.
  • The remote approach of an MSP also helps make the support process more efficient, as there is no delay in service due to travel time.
  • An MSP’s services are not typically restricted to workday hours, instead monitoring a client’s technology infrastructure 24/7, 365 days per year.
  • Unlike many other options, an MSP won’t bill by the hour and factor in travel, supplies, or other charges. Instead, an MSP will sign a contract with its client to provide an inclusive list of services in exchange for a set monthly rate.

These differentiators make working with an MSP’s assistance a much less agonizing experience than working without such support could be. Just consider the confidence you could have in your essential technology solutions, and how much you could get done without worrying about the expense that an IT issue would otherwise incur.

This sustained functionality and budgetary stability provides many businesses with plenty of motivation to at least consider turning to an MSP.

Selecting the Right MSP for Your Needs

When choosing which MSP is the right one for you to work with, there are a few criteria that you need to keep in mind.

Where is the MSP located?

While the defining trait of an MSP is to offer remote IT support, some issues will require some hands-on intervention to properly fix them. As a result, you want your MSP to be reasonably close by to minimize the downtime that such issues might cause.

What kind of response time does the MSP guarantee?

Another important point to pay attention to is the amount of time that it takes for your provider to respond to any call for assistance that a client puts in. The longer a response takes, the more expensive that downtime becomes, so you want to be sure that this time is as short as possible.

How can you contact the MSP?

Finally, how many ways can you reach out to your IT provider to request their assistance? This is important, because it helps to ensure that you can always get a hold of help when it is needed. If your provider only accepts email support requests, a malfunctioning email server is going to be a problem. Accessibility matters.

For managed IT services they can trust, Gulf Coast businesses should reach out to us. Our team here at Advantage IT Management is ready to assist you. Learn more about what we offer by calling 251-662-9770.

Adobe is Retiring Flash and You Should Too
Technology to Target as the Holidays Approach


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Friday, March 24 2023

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Recent Comments

wiliam The Key Facets to Managing Personally Identifiable Information
28 January 2023
Our pricing is Pocket Friendly and less than other group buy service providers in market.Ahrefs Grou...
kanwal liaquat Most Noteworthy Data Breaches in 2019
24 August 2021
I agree with you data security is like a joke. Your data is never saved once you step on the interne...
RyanMcCawley Is it Wrong to Purchase Access to Your Own Data?
11 November 2020
As we know there are so many colleges and universities. From stude...
WilliamMMartin What You Need to Know to Manage a Remote Workforce
29 April 2020
Managing a remote workforce is tough, but now a day it is the requirement and we all need to take ca...
Malcolm Quinn Gmail and the G Suite Get Overhauled with A.I.
13 April 2020
Some of the sites on the link can be overhauled and users can get different advantages. On the other...