CAI Managed IT blog
Wannamoisett Country Clubs Enhances the “Wannamoisett Experience’ with CAI Managed IT
May 9, 2018 – CAI Managed IT today announced that it has been selected by Wannamoisett Country Club a private golf course located in Rumford, Rhode Island to help the club modernize its Information Technology and enhance the “Wannamoisett Experience’ for its members.
Ellen Girelli, controller for Wannamoisett said, “Last fall, the board of directors discussed how we could enhance the overall experience for our members and guests. We spoke with a number of our members to solicit ideas for improvements and amenities they’d like to see. Next we set out to find a local company who we could partner with to make everyone’s wish lists, within reason, come to life! One of our members who had recently hired CAI Managed IT to manage the computer network for his personal business suggested we have them in to see how we could really modernize the facility,” Girelli said. Representatives from CAI visited the club, interviewed key personnel and reviewed our member’s input and then performed a comprehensive Site Survey of the facility to identify areas of focus.
Frank Motta, EVP for CAI Managed IT said, “Right from the get-go it was clear that the building was in need of a pretty significant upgrade to its entire IT infrastructure, including a complete rewiring of the facility’s network and communications equipment. This established a solid underpinning for the range of technology-based enhancements and audio/visual amenities requested by the club membership and spec’d out during our initial site survey.”
New Servers and Workstations Monitored and Managed 24/7
After the wiring project was completed, CAI Managed IT installed two new servers. One server is dedicated to their business management software, Jonas Club Management, which handles Wanamoisett’s point-of-sale, accounting, installment billing, locker management, and other aspects of the operation, and a second domain controller. In addition, the club invested in new Windows™ 10 workstations for their entire business office.
“Under the agreement with Wannamoisett going forward, CAI monitors and manages the server and workstations via our Premium Managed Service,” Motta said. “The comprehensive service combines constant 24/7/365 monitoring with proactive maintenance and remediation of all critical components of the IT environment. The service also provides for automatic server operating system security updates and anti-virus/anti-spyware protection to minimize threats and reduce interruptions.”
CAI’s Network Operations Center (NOC) proactively notifies Wannamoisett of any server or desktop that’s not performing within pre-set threshold levels. The NOC prioritizes alerts, performs problem analysis, and takes immediate steps to resolve issues. Wannamoisett staff also has 24/7 access to CAI’s Rhode Island-based Help Desk for fast problem remediation.”
CAI also installed a local network attached service (NAS) appliance that backs up the servers and PCs to redundant, remote sites every 15 minutes to ensure near-instantaneous business continuity in the event of failed hard drive or power outage.
High-Definition, Large Screen Video Screens & Reliable Wireless Internet Enhance the Viewing Pleasure
Another key aspect of the project included the acquisition of new high-definition, large screen television sets in various areas of the club and, probably more importantly, a more stable, and totally secure wireless network for members. “The new wireless network lets our members use their laptops, tablets and smartphones to get on the internet or check their emails with full, highly secured access rights to the wireless network,” Girelli said. ”It’s fantastic!” CAI also setup a Guest wireless account to keep that traffic separate and add another layer of protection for the club.
“It really is satisfying to hear the great comments of appreciation from both our long-time and newer members and their families,” Girelli said. “From the member perspective, working with CAI has helped us create a relaxing and modern club experience that everyone can be proud of. From a business management angle, we feel like our computer systems and IT capabilities are top shelf both in terms of usability and security.”
“We are extremely happy to have a capable partner like CAI Managed IT in our corner and we look forward to continue to look to them as our technology partner,” Girelli said.
About Wannamoisett Country Club
The Wannamoisett Country Club located in Rumford, Rhode Island has been ranked as one of the Top 50 courses in the nation by Golf Magazine, Golfweek and Golf Digest. In addition, Links Magazine voted the par 69 masterpiece one of "The 100 Most Prestigious Golf Clubs in the World." Designed by Donald Ross in 1914, Wannamoisett Country Club played host to the 1931 PGA Championship and proudly welcomes the world's best amateur golfers to its annual Northeast Amateur Invitational. In addition, Wannamoisett offers a wide range of recreational and social opportunities, including swimming pool, tennis, fine and casual dining.