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CAI Managed IT blog

CAI Managed IT Services has been helping small and medium-size businesses since 1978, providing IT support such as technical helpdesk support, computer repair, and consulting services.

Software Patching in the Cloud

Software Patching in the Cloud

A lot of computing is done today using cloud computing - basically, making use of the computing power, space, and applications that a provider has on their infrastructure as if they were your own. Doing so can provide a very specific benefit to your security, but, have you ever wondered how the cloud itself is protected? 

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There’s Value in Outsourcing Your IT, Part V

There’s Value in Outsourcing Your IT, Part V

Information technology continues to play a more significant role in businesses, and as technology changes, so should yours. IT procurement is a critical part of any business’ success, which means that your business can greatly benefit from a managed service provider. They have the know-how to procure all of the best technology. Today, we will discuss how your business can acquire the IT it deserves. 

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Tip of the Week: Project Management Software

Tip of the Week: Project Management Software

Project management is an essential part of nearly every business, and good management software can do a lot for you. What it can’t do, however, is actually get your team to complete the work faster, especially if they don’t completely understand why you’ve chosen that particular platform. For today’s tip, we take a look at project management and give you some tips to help your organization improve the success of its projects.

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Tip of the Week: Best Patch Management Practices

Tip of the Week: Best Patch Management Practices

Patches are a critically important aspect of your technology. As a result, you need to be sure that yours are managed properly. We have three tips to share so you can optimize your patch management processes.

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Three Technology Trends We’ve Witnessed in 2019

Three Technology Trends We’ve Witnessed in 2019

Businesses are increasingly adopting more advanced technologies to benefit their operations. We’ve seen a few of these technologies really come into the public eye this year. That’s why we wanted to take some time and review these tools and time-saving solutions with you: to tell you about ways that your business procedures can improve through their implementation.

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Windows 7 and Windows Server 2008 R2 is Finally Losing Support

Windows 7 and Windows Server 2008 R2 is Finally Losing Support

Microsoft Windows has been a staple of modern computing, with each title in the series offering more innovative features. When it becomes time to retire one of their OSs, it can be troublesome for businesses. This coming January, two of the most utilized versions of the Windows OS--Windows 7 and Windows Server 2008 R2 will be losing support, effectively ending their viability. Businesses that still use these titles will have to come up with a plan about how they are going to proceed once Microsoft retires that software. 

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Higher Education Using Technology to Manage Operations

Higher Education Using Technology to Manage Operations

Have you ever wondered how colleges and universities function at a technological level? With so many students, you might start to think about how these institutions secure data, ensure timely completion of degrees, and closely monitor student retention efforts, all in addition to the normal IT operations that you would see at any business.

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Microsoft Launches Office 365 Advanced Threat Protection

Microsoft Launches Office 365 Advanced Threat Protection

Microsoft has been at the forefront of security through their numerous operating systems for decades. As the security of computing systems and communication gets more important, and with threats to that security growing exponentially, the world’s leading software company has made it a point to introduce a new security platform to help people in many walks of life keep their endeavors secure. Today we’ll look at the new security & compliance services that are bundled with the Microsoft 365 cloud platform.

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A Brief Dive into Digital Signatures

A Brief Dive into Digital Signatures

Think for a minute the power a signature has. Signatures have started and ended wars, they have committed whole nations of people to rule of law, and they are attached to birth and death. For the individual, the signature is one of the most powerful possessions. You can use it to acquire money, property, and transportation. You use it to enter agreements and to end agreements. With so much importance squarely focused on the signature, it seems curious how people today are now signing documents digitally; but, with the security behind this solution, people won’t have to be on hand to sign with theirs.

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Tip of the Week: Seven Extensions to Add to Chrome

Tip of the Week: Seven Extensions to Add to Chrome

Google Chrome is the most popular web browser in the world, and for good reason. The browser has many useful features, largely due to the user’s ability to install ‘extensions’--applications that add to the browser’s functionality or the user’s experience. Once an extension is added to the browser’s toolbar, it is ready for the user to use whenever they need.

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Security Terms That Every User Needs To Know

Security Terms That Every User Needs To Know

Chances are that you’ve seen quite a lot of stories on the Internet, or in the news, about the many security threats out there. Some of these, including ransomware, exploits, and reluctance to update software, might fly over your head if they’re not part of your everyday business vocabulary. Knowing what these terms mean is of the utmost importance in today’s workplace. We’re here to help you understand what some of these security terms mean for your organization.

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Companies that Neglect Updating Web Browsers 2x as Likely to Suffer Data Breach, Study Finds

Companies that Neglect Updating Web Browsers 2x as Likely to Suffer Data Breach, Study Finds

Business has become such a competitive endeavor that those who deprive themselves of the latest and greatest technology solutions could be at a serious disadvantage--namely in terms of productivity and security. A new study shows that there is a direct relationship between businesses that run older versions of operating systems and web browsers, and businesses that fall victim to data breaches.

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Don’t Worry, Your Samsung Phone “Winking” at You is Just a Cool Feature

Don’t Worry, Your Samsung Phone “Winking” at You is Just a Cool Feature

If you’re a Samsung smartphone user, have you ever seen a little eyeball symbol appear at the top of the screen? You might notice that it will show up for a minute, and then disappear again. Since this kind of activity usually makes users question what’s going on with their device, let’s get down to the bottom of this weird occurrence.

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What Your Software Has in Common With the Food in Your Fridge? An (EOL) End of Life Date

What Your Software Has in Common With the Food in Your Fridge? An (EOL) End of Life Date

It’s a well-known fact that nothing in this world lasts forever (other than Twinkies), and this pertains to your technology more than perhaps anything else. The same solutions that you’ve been working with for years will also need regular updates and improvements in order to stay relevant to your organization.

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Think Strategically When Upgrading Your Workstations

b2ap3_thumbnail_upgrade_your_it_400.jpgWith technology growing faster than most businesses can keep up with, organizations have to continuously upgrade their solutions in order to maintain a semblance of modernity. The only issue with this is that many businesses can’t keep up, simply because they don’t have a team that’s dedicated to this important task. What technology upgrades should be made a top priority, and why?

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Tip of the Week: Taking a Screenshot is Ridiculously Easy

b2ap3_thumbnail_screenshot_pc_400.jpgSometimes explaining issues with your technology to someone over the phone is difficult at best. To help your tech support better understand the issue you’re dealing with, provide screenshots to help with your explanations. All you have to do to take a screenshot is hit a few keys. Here’s how it’s done.

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Tip of the Week: Take Advantage of Notepad’s Text-to-Audio Feature

computer_that_talks_400.jpgSome people talk to their computers, but not like they would speak to another human being. We coax it into doing it what we want, or we curse it out when it doesn’t. A day may come when artificial intelligence has progressed so far that we won’t be able to distinguish a computerized conversation from a normal one; but it is not this day. Until that glorious day comes, we’ll have to settle for these two methods to interact verbally with your PC.

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A New Plan Might Make Software Reverse-Engineering Far More Difficult for Hackers

b2ap3_thumbnail_software_re-engineering_400.jpgHackers make life difficult for even the most innocent Internet user, and it’s all thanks to a nasty little trick called reverse-engineering. This is when a hacker picks apart the code that makes up a program, then scans it for vulnerabilities or exploitations. A new type of security measure is being developed to protect against the reverse-engineering of software.

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Make Dynamic Infographics with Microsoft PowerPoint

b2ap3_thumbnail_powerpoint_for_infographs_400.jpgNot only can Microsoft PowerPoint make great slideshows, it can also make engaging infographics. The latest trend in marketing is fairly simple: Visual content sells. Images and videos are the most popular way to take advantage of this. Infographics can offer your marketing campaign a combination of text and image, allowing your marketing content to be both engaging and informative.

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Don’t Get Caught in a Software-Licensing Nightmare

b2ap3_thumbnail_software_licensing_current_400.jpgA business owner must understand the licensing status of their company's software, but this has grown more complicated since the inception of the Internet. If you feel like your employees, or maybe even your corporate culture survives off of pirated software or applications, or stuff you found "for free" online, then your business could potentially suffer from legal issues.

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