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CAI Managed IT blog

CAI Managed IT Services has been helping small and medium-size businesses since 1978, providing IT support such as technical helpdesk support, computer repair, and consulting services.

What Are the Essential VoIP Features to Look For?

b2ap3_thumbnail_essential_voip_features_96_20150209-165422_1.jpgLet’s face it; the traditional telephony system your business relies on is outdated and holding you back from bigger and better things. You’re thinking about integrating a Voice over Internet Protocol (VoIP) phone system into your IT infrastructure, but you might not be sure what features to look for. How can you know for sure that you’re getting the right solution for your business?

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Only 25% of U.S. Homes Will Have Landline Telephones by 2015

b2ap3_thumbnail_tincan400.jpgWired telephone service, also known as the Public Switched Telephone Network (PSTN), is seemingly nearing their extinction. This is thanks to the more economical and convenient Voice over Internet Protocol (VoIP) telephone option. Until recently, nearly every American home was connected to the PSTN, but by 2015, this option will see a 75% decrease. What does this mean for your business?

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Every Move You Make VoIP Presence Will Be Watching You

b2ap3_thumbnail_busyman400.jpgAs a busy person, you're constantly on the move. The downside of being busy is that you sometimes miss important phone calls, even if you there are a dozen different ways to reach you. VoIP provides you with a solution to help you never again miss a call with a feature called Presence.

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