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CAI Managed IT blog

CAI Managed IT Services has been helping small and medium-size businesses since 1978, providing IT support such as technical helpdesk support, computer repair, and consulting services.

Protect Smartphones Like Any Other Computer

Protect Smartphones Like Any Other Computer

We go into great depth on how to protect your desktop and laptop computers from malware and other malicious threats. In fact, one of the first steps you take anytime you are setting up a new computer is to install antivirus and other security programs. You do this because an unprotected device presents substantial risk. With the way people are using their smartphones today, it’s a solid practice to outfit your mobile device with the security software needed to maintain the security of your data.

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Tip of the Week: Use Mobile to Improve Your Work Relationships

Tip of the Week: Use Mobile to Improve Your Work Relationships

With more workers opting for mobile solutions than ever before, communications can be tricky to manage for a business. However, is your business’ infrastructure capable of adapting to these new developments in communication technology? You can bet that regardless of where the business takes you, certain applications and devices will always be useful throughout the workday.

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Infected Applications Removed from Google Play Store

Infected Applications Removed from Google Play Store

We all download apps. There are literally millions of apps to choose from and sometimes nefarious developers can get their application published with ulterior motives. A situation has just happened as Google has removed twenty-two apps that were found to contain automated click-fraud scripts from the Google Play Store. We’ll take a short look at what these developers were up to, and how the fraudster would affect you if you were one of the two million users that happened to download these apps.

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Powerful Smartphones That are Currently On the Market

Powerful Smartphones That are Currently On the Market

With the new innovations made to smartphones every year, you’d be hard-pressed to understand how the global smartphone has hit the skid. While Apple and Samsung sit pretty with large market shares, manufacturers that we’ve come to expect near the top of the smartphone market: Blackberry, HTC, and Nokia are but bit players. Their largest competition is now coming from Chinese companies Xiaomi, Huawei, and OnePlus.

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How Much Have Smartphone Cameras Made a Difference?

How Much Have Smartphone Cameras Made a Difference?

When it comes to selecting a smartphone, most consumers look to the camera as a major deciding point - after all, many popular applications geared toward the everyday user heavily lean on the use of a camera. This utility and, in some ways, reliance have only encouraged rapid advancement to phone-based camera technology since its origins in the Samsung SCH-V200.

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Our 2018 Business Technology Overview

Our 2018 Business Technology Overview

Businesses have a lot to think about, especially regarding best practices and upcoming trends in technology. Has your business been doing all it can to keep up? We’ve outlined some of the best IT innovations that we expect to see in 2018 as time goes on.

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The Internet of Things Gives Great Power to Our Phones

The Internet of Things Gives Great Power to Our Phones

The Internet of Things is a bit of a paradox in and of itself. It has been leveraged to accomplish great things, but at the same time, it can be used in a way that can create considerable problems. However, innovations have proven that the IoT isn’t going anywhere, anytime soon, especially now that it can use the devices that we carry in our pockets.

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5G is Still Going to Take A While

5G is Still Going to Take A While

As technology has improved in function and convenience, we seem to demand more and more of it at an increasing pace. Take mobile data as an example: 4G was introduced in 2009, and less than a decade later, there is high demand for 5G. Unfortunately, while 5G has been worked on for some time already, it isn’t likely that it will be commonly available anytime soon.

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Tip of the Week: The Internet of Things Poses Threats to Your Organization's Network

Tip of the Week: The Internet of Things Poses Threats to Your Organization's Network

The Internet of Things has become one of the central parts of connectivity in a tech-centric world. Despite the incredible convenience that these devices offer to users, they come with considerable security risks that absolutely need to be kept in mind. We’re going to discuss some of the ways you can keep the IoT from being a security hazard while optimizing how much you get out of it.

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Your Guide To Mobile Device Management as an SMB

Your Guide To Mobile Device Management as an SMB

The use of mobile and personal devices for work purposes can be beneficial to your business operations. When handled, and supported properly, they have been shown to improve communication methods and increase productivity. However, the popularity of mobile computing, as well as the Internet of Things’ rapid expansion, means it’s more important than ever to make sure that you don’t allow dangerous devices to access your network. To keep your network safe, there are a few Mobile Device Management best practices that you should begin enforcing.

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5 Ways to Get a Grip on Mobile Devices in Your Office

Did you know that a whopping two-thirds of U.S. adults own a smartphone? This figure is still climbing and the presence of employee-owned smartphones has dramatically changed the face of office. Businesses that aren’t prepared for this major influx of devices are setting themselves up for some major problems.


Employees bringing their devices to work is an IT trend known as BYOD (Bring Your Own Device). In order to make mobile devices in the workplace work for you, you’re going to need to implement a comprehensive BYOD strategy. If you don’t, then your IT network will be a virtual Wild Wild West of sorts as different devices across the entire technology spectrum access your company’s sensitive data. If some of these devices contain malware or data is downloaded to an employee’s device, and the device becomes lost or stolen, you’d be toast. Crises like these can easily be prevented by having a solid BYOD strategy.

To be sure, the benefits of having mobile devices in the workplace make BYOD worth the effort; employees that use their own devices are more innovative, more productive, and are generally happier about their job. To take advantage of these benefits, you’re going to want to cover all of these bases with your company’s BYOD strategy.

  • Identify potential risks: Unsecured devices can easily contain viruses and malware, which can damage your system. Plus, an employee-owned device without privacy protections can pose the problem of hackers stealing the data on the device, which would essentially be stealing your data. By taking into account and protecting your network from every possible risk, you’ll be able to use mobile devices with confidence.
  • Define a clear BYOD policy: As is the case with any policy, the clearer you are, the better. A solid BYOD policy encompasses your entire IT infrastructure, along with every possible access point. Additionally, if you’re able to clarify your IT goals and what you’re looking to achieve with mobile devices, then you can draft a BYOD policy that can maximize these goals.
  • Consider regulations and compliance issues: If confidential information, like medical records, aren’t stored properly and get leaked by way of mobile devices, it can carry a hefty fine from laws like PCI and HIPAA. Concerning data of this sensitive nature, your BYOD policy needs to follow these laws down to the letter.
  • Keep track of used devices: Every device that accesses your network needs to be accounted for. For example, you can’t have random devices logging on, accessing files, and then disappearing with that information. If an employee loses a device with company information on it, or even sells it to a third party, then you would have no idea who would get to see your data.
  • Train your staff: When it comes to BYOD, educating your staff is key. If they’re on board with your BYOD policy and fully understand the ramifications of breaking it, then you will be able to rest assured that all of the devices popping up around the office are helping your organization, not hindering it.

As you can imagine, BYOD policies are not a one-size-fits-all policy for every business. Each business has different needs, IT goals, and security risks. Therefore, in order to get the most comprehensive BYOD strategy for your company, you’re going to want to consult with the IT professionals at CAI Managed IT. We know what questions to ask and what to look for in your IT network so that your organization can take full advantage of this trend.

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Man-In-the-Middle Attacks Find App Users Off Guard

b2ap3_thumbnail_man_in_the_middle_sphero_400.jpgThe Internet of Things is practically omnipresent in today’s environment, and many commercial products not only connect to the Internet, but they also come with an app. Due to this type of integration growing more popular, the world is starting to see Internet-connected products that really don’t have much to gain from their connectivity.

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Tip of the Week: 3 Essential Bluetooth Devices for Your Smartphone

b2ap3_thumbnail_tablets_for_works_400.jpgIf you’ve ever taken your gadgets on the go for work purposes, you might have found that it’s somewhat difficult to get anything done with the limited computing potential of a smartphone or tablet. However, with the right technology, you can take full advantage of your mobile devices, especially if you’re using Windows 10 with its full Microsoft Office suite (Want to know if Windows 10 is right for your business? Reach out to us before you upgrade).

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Tip of the Week: My Company Device Has Been Lost or Stolen, Now What?

b2ap3_thumbnail_lost_devices_can_be_a_major_problem_400.jpgMobile devices are one of the hottest items for thieves to target. According to reports from Consumer Reports and LoJack, 2013 saw the theft of two million laptops and three million handsets. What this means for you is that having your mobile device stolen is probably a lot more likely than you would think.

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What If You Never Had to Go to the Doctor’s Office Again?

b2ap3_thumbnail_call_the_remote_doctor_400.jpgRemote technology is so efficient and popular that it’s infiltrating many industries that you’d be surprised to hear about. One such sector is the healthcare department. Some doctors are taking advantage of the leaps and bounds made by technology to help their patients get back on their feet as easily as possible.

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Don’t Fall for these 4 Smartphone Battery Myths

b2ap3_thumbnail_battery_misconception_400.jpgMobile technology has become so integrated into society that some people can’t even leave their smartphone at home for a few moments. As a business owner, you in particular know the value that mobile technology brings to your industry. You should know that there are plenty of common misconceptions surrounding how to get the most power from your mobile battery.

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Tip of the Week: 4 Ways to Cut Down On Your Mobile Data Usage

b2ap3_thumbnail_mobile_data_is_expensive_400.jpgAs the world pushes toward a more mobile era, so too does the workplace embrace Bring Your Own Device (BYOD) with open arms. As such, workers will need some type of network connection in order to access mission-critical corporate data. Therefore, if they can’t connect to a WiFi network, they’ll default to their cell provider’s mobile data plan.

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Are Mobile Devices Helping or Hampering Your Team’s Productivity?

b2ap3_thumbnail_your_byod_policy_400.jpgMobile devices have become such a popular computing medium that they’ve infiltrated the workplace. While the business owner might feel that these mobile devices can help employees gain more regular access to corporate data for more working hours, these same devices could potentially eat up those work hours with time wasted on mobile gaming or other recreational apps. What’s the truth about BYOD? Let’s find out.

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The Top 5 Most Innovative Mobile Phones of 2004

b2ap3_thumbnail_old_cellphone_400.jpgIt’s the new year and most technology websites are posting cute blog articles like, “The Top Gadgets of 2014,” or “The Hottest Technologies of 2015.” That’s all well and good, but for today’s blog we want to break with tradition and write about the latest mobile technology from 10 years ago. We think this will give everybody some perspective on “The Best Gadgets of 2014.”

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Computing Giants Microsoft and Apple Still Fighting in New Mobile Frontier

b2ap3_thumbnail_apple_windows_mobile_400.jpgMicrosoft and Apple have been at the forefront of personal computing since the 1970s. The competition has caused partnerships and strain between the two companies and in the interim, created hardware and software that would change the world. Although the two companies will be forever linked, they both are betting on mobile, and for good reason.

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