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CAI Managed IT blog

CAI Managed IT Services has been helping small and medium-size businesses since 1978, providing IT support such as technical helpdesk support, computer repair, and consulting services.

Why Your Technology Needs Upkeep, Updates, and Upgrades

Why Your Technology Needs Upkeep, Updates, and Upgrades

There is no question that today’s business operations require technology, but even that doesn’t tell the whole story. Not only do businesses need technology, they need to maintain this technology as well. Below, we’ll review the three basic steps to technology maintenance… and how we can help simplify these steps for you.

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There’s Value in Outsourcing Your IT, Part III

There’s Value in Outsourcing Your IT, Part III

When you need something done that requires a level of skill or experience or knowledge that you don’t have, what do you do? Generally, you call in someone who has the required skill, experience, or knowledge that is required. Your business’ information technology strategy should be approached in the same way. As we continue our series on how managed services can make a business more efficient, we’re considering consultants.

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Clearing Up a Few Common MSP Misunderstandings

Clearing Up a Few Common MSP Misunderstandings

Let’s be real: the title “managed service provider” doesn’t cast much insight into what we do on a daily basis. Even when people understand what we do, there are a lot of parts that confuse them and lead them to false conclusions. As a result, we wanted to take a few minutes and go over what it is that we do for our clients.

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Tip of the Week: Avoiding Scams

Tip of the Week: Avoiding Scams

Uh oh. One of your employees sat down at their workstation and was presented with a pop-up telling them that Microsoft has detected a fatal issue with their workstation, and if they don’t let someone remote in to fix it, all of their data will be lost. This could be a serious problem… especially if your employee falls for this scam and lets in a threat.

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Why It’s Great that Managed Services are Managed

Why It’s Great that Managed Services are Managed

One of the key benefits of managed IT services is right in the title. It’s managed, meaning that you don’t have to worry about maintaining or configuring your systems. Many small businesses see these kinds of advertisements out in the world but don’t necessarily understand what services are being marketed to them. We’ll take a deep dive into what you can expect from “managed” services for your organization.

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