Downtime is a killer for any business. When a business is forced into confronting its technology support deficits, it usually means that they’ve been dealing with too much broken technology and downtime, and the costs associated with it. One way your business can avoid losing huge chunks of time to broken technology is to add a professional help desk to support your IT administrator.
CAI Managed IT blog
Do you know what can completely kill a business’ momentum? Downtime. Businesses of all types look for a myriad of ways to save themselves the headaches that come from significant downtime. One way that is sure to reduce an organization’s downtime is by having conscientious IT management and support at the ready. One problem with this is that it's typically costly to hire a team of IT professionals with the experience and knowledge to keep your technology up and running.
Businesses these days rely on technology in order to function properly, but what happens when this technology doesn’t operate as intended? If your organization doesn’t have a dedicated help desk on-premise, you’re probably suffering from unnecessary downtime and technology troubles with no recourse.
There are various types of user accounts that your employees and administrators can use to access their workstations, but one of the biggest points of contention to consider when planning out data access is the use of administrator accounts. Specifically, you want to avoid handing out administrator account access to users like it’s Halloween candy.
Your business deals with all types of troubles, but one trouble that can be extraordinarily costly is when your organization's technology doesn’t work properly. That’s why many businesses hire an IT staff who work to mitigate technology-related problems. One issue you should be cognizant of is cost. Typically, IT professionals have training, certifications, and experience and demand an above average salary. If you have a small or medium-sized business that is working with tight margins as it is, it can be extremely difficult to take on new personnel costs; especially ones that don’t directly result in bringing revenue through the door.
Technology is a major factor that can determine your business’s fate, yet some organizations don’t necessarily recognize IT problems before they make themselves apparent. Unfortunately, by the time you notice any issues with your IT, they are usually turning into problems that cause your business considerable troubles. To keep issues from evolving into major problems, it’s up to you to ensure that your technology is maintained in a proactive fashion.
Most people think of audits and immediately cringe, but the fact of the matter is that businesses wanting to maximize output can really benefit from an audit. Audits can be great ways to ensure that a business’ priorities are being given their due attention, and that best practices are being utilized. An audit of your IT infrastructure and network can go a long way toward helping you determine if there are changes you need to make in order to maximize the profitability of your organization.
It’s only natural that new and improved technologies will be challenging for employees to embrace and become accustomed to using. These challenges tend to shape how businesses will make their decisions as time passes. A few industry research firms have released their projections as to what challenges businesses will face in the coming months of 2017.