Downtime is a killer for any business. When a business is forced into confronting its technology support deficits, it usually means that they’ve been dealing with too much broken technology and downtime, and the costs associated with it. One way your business can avoid losing huge chunks of time to broken technology is to add a professional help desk to support your IT administrator.
CAI Managed IT blog
Businesses these days rely on technology in order to function properly, but what happens when this technology doesn’t operate as intended? If your organization doesn’t have a dedicated help desk on-premise, you’re probably suffering from unnecessary downtime and technology troubles with no recourse.
An IT help desk is a resource that will benefit any office. Knowing that you have a team of computer experts standing by to deal with any technology problem will keep everybody calm whenever an issue develops. You likely won't be calling the Help Desk every day but, should the need arise, you know that a solution will be found.