Are You Having A Technology Emergency?

CAI Managed IT blog

CAI Managed IT Services has been helping small and medium-size businesses since 1978, providing IT support such as technical helpdesk support, computer repair, and consulting services.

When Investigating the Root Cause of an IT Issue, Remember to Check Company Policy

When Investigating the Root Cause of an IT Issue, Remember to Check Company Policy

Downtime is something that no business wants to imagine, but it’s something that is practically inevitable if you don’t prepare for it. You’ll be forced to wonder how long it will take to get back in business, but how this problem occurred is also important to discuss. Understanding how IT downtime occurs within your organization is the first step toward making sure that it can’t happen again.

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Tip of the Week: 3 Ways to Be Productive When Your Internet Connection Fails

b2ap3_thumbnail_no_internet_400.jpgModern businesses are reliant on certain parts of their infrastructure to keep operations functioning. For example, if your building’s electricity were to go down, what would you do? What about if you lost Internet access? Would your business be able to keep your employees busy, or would the downtime experienced be enough to cause panic?

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Almost Half of Business Owners Reply to Work Email While on Vacation

b2ap3_thumbnail_relax_on_a_beach_400.jpgYou're on vacation with your family and your smartphone notifies you about a work email entitled "URGENT!" What do you do? Checking the message could mean hours spent putting out a fire at the office. Ignoring it will give you more time with your family, but you'll be distracted and stressed the whole time thinking about the worst-case scenario.

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