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CAI Managed IT blog

CAI Managed IT Services has been helping small and medium-size businesses since 1978, providing IT support such as technical helpdesk support, computer repair, and consulting services.

Five Reasons Video Conferencing is a Great Business Tool

Five Reasons Video Conferencing is a Great Business Tool

Many businesses have turned to video conferencing as a promising communications solution for their workforces to leverage, and for good reason. There are assorted collaborative benefits that a company can enjoy by embracing video conferencing capabilities. Here, we’ll review five of them.

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Tip of the Week: How to Use Instant Messaging Professionally

Tip of the Week: How to Use Instant Messaging Professionally

Communication is paramount in any business environment, which makes it crucial that your business is equipped with the tools that allow this communication to take place. In light of this, many businesses have embraced instant messaging applications in the workplace. For this week’s tip, we’ll go over how to most productively and professionally utilize instant messaging.

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Tip of the Week: How to Encourage a Good Team Dynamic

Tip of the Week: How to Encourage a Good Team Dynamic

Collaboration is an invaluable part of any modern business’ success, which means that teamwork is an essential skill for your staff to have. Unfortunately, teamwork isn’t always the easiest thing to achieve in the office. There are, however, ways that you can promote it among your workforce. For this week’s tip, we’ll discuss a few ways how.

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Know Your Tech: PDF

Know Your Tech: PDF

For computer enthusiasts one of the major questions has always been Mac vs. PC. Most people prefer one over the other, while some are fine using either. The problem with having two popular non-compatible computer systems is that they each use proprietary file types. For documents, the answer was developed by Adobe: the PDF. Today, we’ll take a look at Portable Document Format.

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Getting a Better Sense of Customer Relationship Management

Getting a Better Sense of Customer Relationship Management

I’m sure I don’t need to tell you how important it is to have a handle on your clients’ needs. After all, how else are you supposed to offer them the level of service that they need to remain satisfied enough to stay subscribed to what you offer? This endeavor is exactly why a customer relationship management (or CRM) system is so crucial.

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Know Your Tech: A/B Testing

Know Your Tech: A/B Testing

A key component to effectively attracting your audience is to better understand their preferences. Even the most seemingly insignificant change, like changing the color of the buttons on your website, can have a major impact on how effective your materials are. Fortunately, through a process called A/B testing, observing the impact of these changes is somewhat straightforward.

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Tip of the Week: Creating Canned Responses in Gmail

Tip of the Week: Creating Canned Responses in Gmail

If you’re like most business users, you rely on email quite a bit to stay apprised of what is going on, as do most of the people you are likely in communication with. As such, you most likely understand that, while most emails require some kind of response or confirmation of receipt, not all of these messages require a heartfelt message. This is where Gmail’s Canned Responses come in handy.

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9 Ingredients to Creating a Winning UCC Strategy

9 Ingredients to Creating a Winning UCC Strategy

If there is one thing that supports everything a successful business does, it has to be communication. Any company relies on its communications to ensure that its clients are satisfied with their services, and as communications have improved, it has only become easier for a unified communication and collaboration, or UCC, strategy to take form.

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Cost Savings Are Just The Start of VoIP’s Benefits

Cost Savings Are Just The Start of VoIP’s Benefits

Business owners and managers are always looking to save a buck. Since the cost of doing business continues to climb, looking to the cloud for their business-critical applications is one way to spread computing costs out over time. The cloud offers several solutions to help the modern business keep their costs down, and nowhere can these costs be mitigated more than with a business’ communications.

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3 Reasons VoIP Is An Improvement Over Traditional Telephony

3 Reasons VoIP Is An Improvement Over Traditional Telephony

Do you still rely on a traditional telephone system to keep in touch with clients and internal departments? This can be a severe issue for your operational budget. While your employees might be accustomed to having the physical phone on their desks, virtual phones are becoming a major contender to replace them for all different types of businesses.

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Experts Believe Email Will Soon Meet Its End

b2ap3_thumbnail_email_no_more_400.jpgWith email being such a prevalent tool used in the modern office, it might seem silly to think that in just a few short years, email might not be as relevant as it used to be. However, many professionals believe that email is limping along on its last leg, waiting to be put out of its misery by a new solution. Will email be around for much longer? Should the average business prepare for a world without it?

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Which VoIP Solution is Best for Your Business, In-House or Hosted?

b2ap3_thumbnail_hosted_voip_solutions_400.jpgProper communication is an imperative part of doing business, and nothing improves this aspect of your company better than a telecommunication system of some sort. Some businesses rely on their legacy telephone system for interoffice communication, but this can be both difficult and expensive to maintain.

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Tip of the Week: Avoid These 3 Common Grammar Errors

b2ap3_thumbnail_grammar_issues_400_20150209-165057_1.jpgWe live in an age where everything we do is auto-corrected through our word processor or email client. This makes it particularly easy to make grammar errors, especially when you’re in a pinch and you need to send out a reminder or an email within moments. If your business isn’t careful to avoid these mistakes, you could potentially be seen as unprofessional in your industry.

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Don’t Ignore Communication with Your IT Department

b2ap3_thumbnail_synergy_400.jpgWhen dealing with a large infrastructure, like that found within your business, it’s important to be clear and concise. This is especially true when it comes to your IT department, as miscommunications can lead to lost work or even fatal issues. If a problem does arise, you want to make sure that they are available to take care of it. In order to keep your issues to a minimum, it’s a good idea to plan out your IT communications systems and stick to them at all times.

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Tip of the Week: How to Decide on a VoIP Plan to Fit Your Business

b2ap3_thumbnail_voice_over_internet_protocol_400.jpgMore businesses are switching to Voice over Internet Protocol (VoIP) in order to consolidate their communication tools and save money on their phone bill. Before you make the switch, you will first want to understand your different VoIP options so that you will have a plan that fits your company's communication needs. Here are some tips to get you started with VoIP.

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Joseph Honey
IT is the best sector to move in this fastest growing world because the humans are replacing by the computers and machines. So the... Read More
Thursday, 21 February 2019 07:23
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3 Great Consumer Mobile Apps for Your Business

b2ap3_thumbnail_mobile_apps_for_communication_400.jpgThe world is growing ever more mobile. We used to rely on landline telephones for communication, but portable cell phones have revolutionized the way that we communicate with each other. The fact that they can now connect to the Internet completely changes everything once again. While some people tend to use them for random games such as Candy Crush Saga and Words with Friends, the smartphone is particularly valuable for a small business owner.

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Landlines Shouldn’t Make You Call Out For Help - Get VoIP!

b2ap3_thumbnail_this_is_voip_400.jpgAs technology grows more and more complex, the usefulness of your business's landline is declining. There are just plain better ways of communicating - cell phones are much more portable, and the Internet allows people to communicate with others while taking care of other work. One of the best ways to communicate over the Internet is by using Voice over Internet Protocol (VoIP), which provides the best of both worlds for those stuck in the landline age.

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Old School Methods for New School Business Success

b2ap3_thumbnail_mobile_operating_systems_400.jpgAs technology keeps leading us into the future, it can be easy to lose sight of traditional leadership methods. Since the newest gadgets are so appealing, it's tempting to have technology automate our decision making as a crutch. Can technology really replace the old school business leadership practices?

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The Booming Industry of Cellular Radio Telephones

b2ap3_thumbnail_tower400.jpgAs commonplace as cellphones are today, it's hard to imagine that there was a time in the 1980's when this technology was first introduced and the benefits had to be explained. Here's an old cellphone commercial from Motorola about "the booming industry of cellular radio telephones." Times sure have changed!

 

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#WhatYouShouldKnowAboutHashtags

b2ap3_thumbnail_hashtag400.jpgYou've seen them around everywhere. Every time you watch TV, look at a poster, listen to the news, or have a conversation with a teenager, you'll be exposed to the term "hashtag". What are hashtags exactly? What do they do? Why should you care about them? How can they help your business? #readmoretofindout

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