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CAI Managed IT blog

CAI Managed IT Services has been helping small and medium-size businesses since 1978, providing IT support such as technical helpdesk support, computer repair, and consulting services.

IT Management’s Biggest Challenge can be Settled with Managed Services

IT Management’s Biggest Challenge can be Settled with Managed Services

How does your business manage its IT resources? Do you have a chief information officer, or CIO, in-house who manages everything related to your technology? If not, who is the one responsible for managing and maintaining your systems? If you don’t know the answer to this question, we have a reality check for you: you need to.

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Do Humans Create Bias in the AI We’ve Developed?

Do Humans Create Bias in the AI We’ve Developed?

Science fiction shows artificial intelligence to be an entity compelled purely by logic, driven only by objective facts. AI tools used by businesses and in the real world, however, are a far cry from this perception. AI systems have some biases in their operations. Let’s take a look at some of them and how you can resolve these issues.

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Can Your Business Find VR Useful?

Can Your Business Find VR Useful?

Virtual reality is pretty neat, and many of today’s applications include it as one of their headlining features. With major companies like Facebook, Sony, HTC, and HP buying into virtual reality, one has to question what VR can offer in a business setting.

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What Happens to a Recycled Computer?

What Happens to a Recycled Computer?

Do you know what you are supposed to do with electronics that are no longer of any use? Let’s quickly go over the process of properly disposing of electronic devices and the steps that make up the procedures involved.

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3 Practical Uses for Blockchain Technology

3 Practical Uses for Blockchain Technology

Blockchain has been one of the most talked-about new technologies for several years now. When we first heard about it, it had the potential to solve hundreds of problems, but there weren't any real-world applications available. Today, we’ll take a look at three applications for blockchain that are available today.

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Technology is Center Stage on Black Friday and Cyber Monday

Technology is Center Stage on Black Friday and Cyber Monday

The holidays are rapidly approaching and each year people position themselves to get the best deals they can on all the potential gifts, whether they are gifts to themselves, or to others. Like many other years, bargain shoppers wake up from their tryptophan naps, bundle up, and head out to try and score the best deals they can. Today, we thought we’d talk a little about Black Friday and Cyber Monday and why they are great to get the technology-lover on your shopping list the products they’ll love this holiday season.

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The Top VoIP Features Make Switching a No-Brainer

The Top VoIP Features Make Switching a No-Brainer

Just like business has changed dramatically over the years, so too have the tools they use to remain successful. One such tool is the telephone system, which is now capable of a host of impressive features that make it vital to the success of any business. What does hosted VoIP bring to the table, and how can you leverage it to your organization’s success?

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A 5-Step Guide to Troubleshooting Technology Problems

A 5-Step Guide to Troubleshooting Technology Problems

When something goes wrong, it makes sense that you have a process in place to go over the issue and find a solution. This process, also known as troubleshooting, will have several variables that must be accounted for, but the general process itself remains unchanged. Here are the five steps to troubleshooting any problem, as well as ensuring that the issue does not become more problematic in the future.

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Browser Privacy Settings that You Should Know

Browser Privacy Settings that You Should Know

You’d be hard-pressed to find a business that doesn’t rely on the Internet in some way, and everyone uses web browsers as a method of interfacing with the Internet. These browsers, however, are not necessarily the most secure applications by default. With some adjustments to the features, you too can optimize security and privacy when using your preferred web browser.

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Tip of the Week: A Short Guide to Microsoft Word Shortcuts

Tip of the Week: A Short Guide to Microsoft Word Shortcuts

Most companies utilize a word processor of some sort, and one of the most powerful and dynamic (not to mention commonplace) is Microsoft Word. If you want to get the most out of this great solution, we’ve got your back. Stay tuned for a quick look at some of the most commonly used keyboard shortcuts that we think you will find helpful during your business’ day-to-day operations.

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Voice over Internet Protocol May Sound Complicated, but It Can Save You Money

Voice over Internet Protocol May Sound Complicated, but It Can Save You Money

Good communication is more important than ever, especially today when margins are thinner and remote collaboration is a staple for many organizations. Today, we want to share with you four benefits that come from utilizing a hosted VoIP solution.

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Mission-Critical Software for Small Businesses

Mission-Critical Software for Small Businesses

With so many types of business software solutions out there, you might not immediately know what you should aim to use and why. Thankfully, while there are countless types of businesses and organizations out there, some staple applications make their way into most offices, giving your company a decent starting point. Let’s take a look at what some of these software programs are and why you might want them.

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The Correct Wi-Fi Setup Can Really Enhance Your Business

The Correct Wi-Fi Setup Can Really Enhance Your Business

Just about all modern businesses rely on the Internet—especially the wireless kind—for at least part of their day-to-day operations. This means that there is a direct correlation between the strength and speed of their connection and the amount of productivity they can experience as a result of this connection. As your business grows, it is incredibly important to think about your Wi-Fi setup and how you can support its continued growth. Let’s go over the process for properly scaling your wireless network to accommodate its growth.

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Innovations to Video Conferencing is Changing the Way Businesses Meet

Innovations to Video Conferencing is Changing the Way Businesses Meet

Voice chat and communication via telephone may have been the norm for years, but these days, video conferencing has really taken off in popularity. With remote and hybrid work still trending worldwide, now is as good a time as ever to reconsider the features of your video conferencing solution. Let’s take a look at some of the features that you should look for when implementing video conferencing.

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Microsoft is Gearing Up to Retire Windows 8.1

Microsoft is Gearing Up to Retire Windows 8.1

With Windows 11 releasing sometime this year, most users are looking to upgrade to hardware that actually supports it, but today we are instead focusing on upgrading away from one of the more controversial of Microsoft’s recent operating systems, Windows 8.1. With its end-of-life date creeping up in January 2023, it’s never too early to start thinking about how your company will move away from this operating system toward a supported one.

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Technology Can Replace These Office Conventions

Technology Can Replace These Office Conventions

With so many changes in the office environment over the past several decades, it’s no wonder that some of the staples from way back when are no longer crucial to the success of any organization. Technology has driven many conventions of the old office environment into extinction, rendering them obsolete and, in some cases, pretty much pointless to keep around. Here are just a few ways that technology has replaced some of these conventions.

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Windows Shortcuts to Help Boost Your Efficiency

Windows Shortcuts to Help Boost Your Efficiency

Some keyboard shortcuts work within applications, but there are others that work all throughout the Windows operating system. To help you be as productive as possible throughout the workday, let’s go over some of the most common keyboard shortcuts that work not only within your applications, but whenever you are just navigating your operating system. If you use these effectively, you can dramatically improve your productivity and look like a Windows master!

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Managing Your Organization’s Software is More Complex than You Think

Managing Your Organization’s Software is More Complex than You Think

In a world of “as a service” business models, where services are distributed by month or by billing cycle, users are not necessarily buying things outright to replace them at a later date. The issue with this Software as a Service (SaaS) model is that too many of these solutions implemented all at once can create a messy web of software that needs to be managed. How can you make sure that you are getting the most out of your solutions without driving yourself up the wall?

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Microsoft Has a Virtual Desktop-as-a-Service Model with Windows 365

Microsoft Has a Virtual Desktop-as-a-Service Model with Windows 365

With more companies opting to get involved with the “as a service” market, it’s no surprise that Microsoft, one of the world’s leading software companies, went this route with the Microsoft 365 cloud-service offering. Microsoft has been aiming to take their strategy even further with Windows 365, a way for organizations to opt into virtual desktops. Here’s what you need to know about Windows 365.

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7 Technology Terms That End Users Should Know

7 Technology Terms That End Users Should Know

No matter what role you are in at your company, be it management or otherwise, there are certain terms related to technology that you are going to want to be familiar with. Doing so will not only help you make the process of asking for help when it’s needed easier, but it will also help you stay current on business technology in general, leading to more awareness of what goes into a successful business technology strategy. Let’s discuss some of the important technology terms for everyday business operations.

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