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CAI Managed IT blog

CAI Managed IT Services has been helping small and medium-size businesses since 1978, providing IT support such as technical helpdesk support, computer repair, and consulting services.

An IT Christmas Carol

An IT Christmas Carol

The IT guy, Jacob left last month: to begin with. There is no doubt whatever about that. He left without an exit interview, and he didn’t seem very pleased with the way the situation played out. You could never tell if Scrooge cared or not. His demands have never wavered. He expected perfection and when mistakes were made, they were approached as catastrophic affronts to the sustainability of the business, even if that wasn’t the reality.

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Which Browser is Best for Your Needs?

Which Browser is Best for Your Needs?

There are a variety of web browsers out there, and that variety is much larger than most people think. While most can list off the main ones: Chrome, Safari, Edge, and Firefox, there are many more to consider. However, the real question remains: which one is best for you?

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A Better Way to Be Rid of Old Cables

A Better Way to Be Rid of Old Cables

Are you drowning in old computer cables? Do they sit in a drawer and take up space? Chances are that you’ll have quite a lot of old cables that are sitting around collecting dust due to your organization picking up new devices that come with even more new cables. Sure, you might think you still need that old 25-pin serial cable for that legacy scanner from 1997, but it’s probably time to let go. While there is some merit to keeping old cables around just in case, the proper alternative to throwing out unneeded cables is to recycle them.

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How Does the A.I. in Reality Measure Up to Hollywood’s?

How Does the A.I. in Reality Measure Up to Hollywood’s?

Figuring out how to utilize platforms that depend on machine learning to boost an organization’s bottom line is one of the biggest puzzles for every modern business owner. After all, seemingly every new technology concept can be leveraged into enhanced profitability if it is rolled out right. In this case, many organizations have found ways to use human-created machines to learn how to do tasks that would be deemed too expensive if humans were to do them.

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What Star Wars can Teach About Mentorship

What Star Wars can Teach About Mentorship

The Star Wars saga has many recurring themes - the struggle between desire and destiny, good and evil, impulse and discipline. However, a theme that particularly stands out throughout the series is the examination of the relationship between student and teacher. This theme is similar to the relationship that an IT provider should strive to have with their clients.

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Perpetrators of Three Major Cyber Crimes Have Pled Guilty

Perpetrators of Three Major Cyber Crimes Have Pled Guilty

Every so often, it’s nice to hear about when the good guys win and cybercriminals get their comeuppance. Three such cybercriminals have entered guilty pleas to charges related to major cybersecurity events.

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Upgrading Your Technology? Be Careful of What You Do with the Old

Upgrading Your Technology? Be Careful of What You Do with the Old

Take a moment to look around you and take in the amount of technology surrounding you. How often do you think this technology is replaced, and what do you think happens to the old tech? There needs to be more thought and effort put into its disposal than just throwing out a hard drive that no longer seems to function. Unfortunately, the amount of e-waste shows that may be the preferred method of disposal.

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Using Cortana Gets Better with Customization

Using Cortana Gets Better with Customization

As Cortana has more and more added to its functionality, it gradually becomes more of a utility to all. Those who prefer to use Google’s applications are now able to use Cortana to augment their use of Gmail, Google Contacts, and Google Calendar. Today, we’ll go through how you can set these programs up to play nice with Cortana.

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Tip of the Week: Netflix Now Lets You Download Videos for Offline Viewing

Tip of the Week: Netflix Now Lets You Download Videos for Offline Viewing

The development of Netflix was revolutionary for its time, allowing users to stream a plethora of great television shows and movies on a whim. Nowadays, Netflix continues to innovate and create ways for users to take their services to places where they never thought possible. One example is taking Netflix on a flight, where the Wi-Fi is either completely unavailable, or too slow or expensive to be worth using. Netflix now allows users to download videos for offline viewing via its mobile app.

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How Vizio Got Busted for Spying on Its Customers

How Vizio Got Busted for Spying on Its Customers

What have you watched on TV lately? Actually, never mind; if you don’t want to tell us, we can just ask Vizio. Relax--we’re not actually going through with this, but the fact remains that 11 million owners of Vizio televisions had their viewing habits tracked by the manufacturer. Were you one of them?

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Hack a Hospital and Get Blacklisted By Other Hackers

Hack a Hospital and Get Blacklisted By Other Hackers

Hackers are notorious for committing cybercrimes and exploiting what seems like everybody and anybody. Yet, just as there exists honor among thieves, there’s an unwritten rule within the hacking community: leave hospitals alone.

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Tuesday, 13 June 2017 11:22
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3 Compelling Reasons Why Your Business Should Move to the Cloud

3 Compelling Reasons Why Your Business Should Move to the Cloud

Businesses are turning to the cloud because it’s designed to make operations easier and save them money. In light of these benefits, organizations that have yet to move to the cloud may be missing out on some serious advantages by continuing to do IT the hard way. If you’re still unsure about the cloud, then consider how these three features of cloud computing can change how you do business.

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This Hacker Messed With the Wrong Transportation Agency

This Hacker Messed With the Wrong Transportation Agency

While San Francisco residents might not be happy that they’ll again have to pay fares to ride the city’s rail system, the reason they again have to do so is understandable. Plus, it provides an excellent example of the importance of maintaining a backup and using complex passwords.

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Does 10,000 Hours of Practice Automatically Make Someone an Expert?

Does 10,000 Hours of Practice Automatically Make Someone an Expert?

You’re already a business owner, but let’s say that you want to pick up some new skills. You want to be known as an expert in a new field, and you’re pretty dedicated to doing so. Perhaps you’re familiar with the 10,000 hours rule, which attempts to explain how someone becomes a master of a particular craft. Well, we hate to burst your bubble, but this rule might not be as simple as it sounds.

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Hollywood is Captivated By Fictional Hackers, But Real Hackers aren’t Entertaining

Hollywood is Captivated By Fictional Hackers, But Real Hackers aren’t Entertaining

It’s not an understatement to suggest that hackers are a hindrance to business. They take what doesn’t belong to them, and worse than that, they use that stolen information to make off with money, misrepresent individual actions, and ultimately, just cause a degree of added entropy that any business simply doesn’t need. Recently, with the hacker group Anonymous consistently in the news and dozens of corporate hacks resulting in millions of people’s personal information being compromised, hackers have been an increased part of the public consciousness.

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Do Memes Have a Place in the Professional Business Environment?

Do Memes Have a Place in the Professional Business Environment?

Whether we like it or not, memes have had a profound effect on how the world’s population views current events and popular culture. In part, this is thanks to the prevalence of the Internet, which has fostered these absurd images and provided them an outlet to flourish. Due to how viral they are, it would be foolish to dismiss them as inconsequential; in fact, when leveraged properly, memes can make a statement about your business and its specific brand.

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How One Major Government Department is Revamping Its IT Infrastructure

How One Major Government Department is Revamping Its IT Infrastructure

After implementing their current infrastructure for almost a decade, the U.S. Department of Education have plans to upgrade, directing their attention toward ensuring that the new initiative keeps mobile capabilities as a high priority.

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4 Reasons Why You Should Quit Stressing Out About Stress

4 Reasons Why You Should Quit Stressing Out About Stress

Stress is a natural part of the workplace. It’s almost impossible to make it through the workday without getting stressed out about at least one thing or another, especially when you’re a business owner. In these stress-filled circumstances, it’s important to remember that stress isn’t always a bad thing; it has some redeeming factors that are often lost amongst the cacophony of shuffling papers and constant phone calls.

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Couple Jailed for Scamming More Than a Couple Dollars From the IRS

Couple Jailed for Scamming More Than a Couple Dollars From the IRS

It all goes to show: don’t mess with the IRS. The prison system has two new residents, after Anthony Alika, 42, and his wife Sonia, 27, were sentenced for filing fraudulent tax returns through the often-exploited “Get Transcript” site maintained by the Internal Revenue Service. In addition to their incarceration, the Alikas will each be responsible to pay restitution to the IRS.

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Ancient Greek Computer in Serious Need of Firmware Update

Ancient Greek Computer in Serious Need of Firmware Update

When you picture an old computer, do you see a giant machine that takes up an entire room? These days, people might consider even something like a CRT monitor and a device running Windows XP to be ancient. Yet, the oldest “computer” in the world may actually be a bronze contraption found off the coast of Greece; the Antikythera mechanism, which was used to predict and track astronomical events, like the movement of the planets and occurrence of eclipses.

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