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CAI Managed IT Blog

CAI Managed IT Services has been helping small and medium-size businesses since 1978, providing IT support such as technical helpdesk support, computer repair, and consulting services.

Our Experience Means Substantial Benefits for You and Your Business

Our Experience Means Substantial Benefits for You and Your Business

Let me ask you a question: if you had a toilet that needed repairing, would you rather trust a plumber with a few decades of experience or a toddler that had just (mostly) learned how to use the toilet?

That’s what we thought… but when it comes to your business’ technology, finding someone with experience can be a bit more challenging. Let’s discuss the way that the right IT management produces improved business outcomes.

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Will USB-C Eventually Replace HDMI Cables?

Will USB-C Eventually Replace HDMI Cables?

The next time you’re near a desktop, take a peek at the back where the motherboard’s various ports offer the opportunity to connect to different cable types. Many of these cables have overlapping functions—like the capabilities of USB and HDMI. Having said that, however, one of these cables will probably outlast its contemporary.

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Microprocessor Shortages Hindering the Hardware Market

Microprocessor Shortages Hindering the Hardware Market

When it comes to procuring new technology solutions for your business, what is your preferred method of doing so? If you haven’t thought about it, perhaps you should start. Gartner predicts a major decrease in PC shipments for the remainder of 2022. This has significant implications for any technology user, but this is especially true for business owners who might need to consider hardware refreshes in the near future.

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Hackers Circumvent Traditional Cybersecurity with Phishing

Hackers Circumvent Traditional Cybersecurity with Phishing

Business owners often get unsolicited emails from individuals who want to sell them goods, services, or products. Depending on the message, they might even come across as a bit suspicious, prompting you to question the authenticity of the email. If you’re not careful, you might accidentally expose your organization by clicking on the wrong link in the wrong email, thus falling victim to the oldest trick in the book: the phishing attack.

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Tip of the Week: Alter Your Download Location in Chrome

Tip of the Week: Alter Your Download Location in Chrome

Normally when you download a file from the Internet, it can be found in the Downloads folder. There are ways you can adjust this setting, though. You might not mind them going to Downloads for a short while, but there are other locations you might consider sending your files, like where they might actually belong. You can change the default location of your downloaded files to take one small step out of the process. We’ll show you how to do it with your Google Chrome web browser.

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Technology Can Fuel a Much More Productive Business

Technology Can Fuel a Much More Productive Business

Would you describe your business as “productive?” Without setting a specific standard for productivity, you can’t answer this question. A basic way to measure productivity for your business is how effectively your employees use the tools at their disposal in conjunction with each individual’s capacity to get work done. Let’s take a look at some technology built specifically for your employees to be more productive throughout the workday.

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Hybrid Work Practices Can Stifle Inclusivity, If You Aren’t Careful

Hybrid Work Practices Can Stifle Inclusivity, If You Aren’t Careful

With plenty of benefits to be had from both in-house and remote operations, many companies have been working to take advantage of a hybrid approach to business. While this approach has proven greatly beneficial to businesses in assorted ways, there are a few drawbacks that need to be addressed. One major one: a lack of inclusivity.

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Burnout Needs to Be Addressed Seriously…4 Essential Steps

Burnout Needs to Be Addressed Seriously…4 Essential Steps

There are struggles that the workplace inherently presents to most people (whether that workplace is in the traditional office space or in the home) that can lead to the too-familiar-to-some feelings of burnout. As these struggles aren’t likely going to go away at any point (never mind anytime soon), it is important that you have strategies to help minimize their impacts.

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Boost Your Business’ Confidence with Iron-Clad IT

Boost Your Business’ Confidence with Iron-Clad IT

Businesses have a lot of troubles to manage, one of which is their technology breaking down and interrupting their operations. You have options to ensure these circumstances do not influence your operations to the degree they once may have. Let’s discuss some of the ways you can address malfunctioning IT before it impacts your productivity.

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Your Choice of IT Support Makes a Huge Difference

Your Choice of IT Support Makes a Huge Difference

Your business’ technology is critical to its productivity, but unfortunately, this technology can (and at some point, likely will) break. So, what do you do if and when it does?

Let’s go over some of the options that you have to consider.

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Tip of the Week: Explaining Excel Formulas

Tip of the Week: Explaining Excel Formulas

Just under its surface, Microsoft Excel offers a massive variety of functions and features…far more than we could ever realistically cover in this blog. However, there are a few that stand out as relatively essential, particularly to businesses. Let’s go through these functions, starting with how to use them.

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Ransomware Has Gone Mobile

Ransomware Has Gone Mobile

Smartphones have managed to hold out against ransomware a bit longer than other hardware and operating systems, but those days are coming to an end. It’s important to remember that the average smartphone is not protected with antivirus software and thus remains threatened by your standard ransomware attacks. It is absolutely critical that your business doubles down on its protection against ransomware, especially in the mobile market.

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Solid State Drives Sport Plenty of Benefits

Solid State Drives Sport Plenty of Benefits

The hard drive is an essential component of every computer. When you start looking at new computers you may notice that there are two different types of hard drives available. There are the HDD (hard disk drive) or the SSD (solid state drive). Today, we’ll go through what the difference is and what benefits you may get from outfitting your hardware with solid state drives. 

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Avoid MFA Fatigue Attacks by Minimizing Notifications

Avoid MFA Fatigue Attacks by Minimizing Notifications

While we strongly recommend that you put the security safeguard known as multi-factor authentication in place wherever it is available, it is important that we acknowledge that cybercriminals are frustratingly inventive. So much so, in fact, that a new form of attack has been developed to take advantage of MFA, referred to as MFA fatigue.

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Tip of the Week: Making Sure Your File Sharing Remains Secure

Tip of the Week: Making Sure Your File Sharing Remains Secure

Nowadays, file sharing is so ubiquitous that most people in the office likely take it for granted. However, this is not a luxury that you have, as you need to ensure the file sharing that takes part is sufficiently secure—otherwise, you could find yourself in a tight spot. That’s why we want to devote this week’s tip to a few practical steps to making sure your files get where they’re going safely.

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File Access and Security Improves with Document Management

File Access and Security Improves with Document Management

When it comes to storing your business’ documents, you have a couple of options available to you. Some professionals enjoy the chaos of having documents strewn about their office, while others prefer the organization that a system of filing cabinets can bring with it. However, both of these options pale in comparison to the document management system, a technological innovation that could allow your organization to go paperless and improve efficiency in ways you might not have guessed.

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Improve the Security of Your Wireless Network with these 4 Actions

Improve the Security of Your Wireless Network with these 4 Actions

It’s not always easy to build a network that is both robust and secure, but this doesn’t make it any less necessary, not with so many of your critical business functions relying on connectivity. With so many devices accessing your network at any given time, you need to have a concrete understanding of how to keep your network secure while still keeping your network running efficiently.

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Prevalent IT Challenges You Need to Consider

Prevalent IT Challenges You Need to Consider

Managing business technology is a challenge that many small businesses have difficulty overcoming, and this is largely in part due to the fact that managing technology is not the focus of these small businesses. The inability to overcome IT challenges can hold businesses back that otherwise would flourish. Let’s discuss some of the biggest issues that companies have for IT and how they could potentially be addressed.

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Solid Practices to Improve Your Remote Team Management

Solid Practices to Improve Your Remote Team Management

After this prolonged pandemic, remote work has established itself as a key component of many organizations’ operational policies and infrastructures. However, it has added new levels of complexity that make managing a workforce more important than ever. Let’s discuss some ways management can improve the work experience for remote employees.

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Tip of the Week: Get Your Dismissed Notifications Back in Android

Tip of the Week: Get Your Dismissed Notifications Back in Android

Picture this scenario: you’re going about your day and get an important notification, only for that notification to, well, get cleared. You want to go back and check it so you don’t miss it. This is thankfully quite easy to do by viewing your Android notification history.

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