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CAI Managed IT blog

CAI Managed IT Services has been helping small and medium-size businesses since 1978, providing IT support such as technical helpdesk support, computer repair, and consulting services.

Are You Practicing Good Password Hygiene?

Are You Practicing Good Password Hygiene?

Passwords are not a modern invention by any stretch, but as we have dealt with them for so long, there are a lot of bad habits that many people have adopted. That’s why we felt that it was appropriate for us to call out some of these habits and discuss some better options for you to adopt.

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Tip of the Week: Bookmarking Your Google Documents

Tip of the Week: Bookmarking Your Google Documents

Productivity is always an important consideration when it comes to your business’ processes. That’s why, for this week’s tip, we’re going over how to boost your productivity by adding some of your G Suite documents into your bookmarks bar.

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Understanding the Benefits of a CRM Solution

Understanding the Benefits of a CRM Solution

Business success is largely based on the quality of the relationships you develop with your prospects and clients. Of course, no relationship is ever easy, and they usually don’t number in the hundreds. To simplify things for you, we want to discuss a tool that provides a lot of benefits: CRM software.

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Protect Your Personal Information when Using FinTech

Protect Your Personal Information when Using FinTech

For decades you had to go into a bank to complete your transactions. Today, you can do most everything you need to do without stepping into one. Between online banking and now FinTech-fueled mobile apps more people than ever are avoiding the bank. In fact, a study from Bank of America found that 62 percent of people are now using some type of digital banking or financial services. Today, we’re going to give you a few ways you can protect yourself when using mobile banking apps. 

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How to Create a Useful Employee Handbook

How to Create a Useful Employee Handbook

If your procedures and policies aren’t currently documented, they need to be. A written policy and procedure guide can help keep your team up-to-speed on the expectations that you have of them. Consider it a quick and easy reference for your employees to use to answer their questions. In light of this, here’s some tips to keep in mind as you put together your business’ employee handbook.

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Are These Technologies Protecting Your Operational Security?

Are These Technologies Protecting Your Operational Security?

With businesses slowly resuming their operations, it is effectively guaranteed that this process will be bumpy. However, this in and of itself presents an opportunity for these businesses to improve their operations for long-term benefits. Whether you are actively opening your doors or ramping up to do so, you need to have today’s technology supporting you and your activities.

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Have You Kept Up with Your Security Audits? You Need To, Especially Now!

Have You Kept Up with Your Security Audits? You Need To, Especially Now!

When a business undergoes a security audit, its IT security is evaluated to make sure that it has the proper protections in place to protect against the various threats that could strike. Now more than ever, it is important for any organization to be confident in their preparedness. Let’s discuss the importance of assessing your own organization’s security with audits, and how this benefits you.

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Tip of the Week: How to Effectively Communicate with Your Clientbase

Tip of the Week: How to Effectively Communicate with Your Clientbase

One of the most important things that your business needs to do—especially now—is to communicate with the clients you serve. To guide you into doing so to the best of your abilities, let’s go over some tips for you and your team to keep in mind pertaining to your communications.

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PCI Compliance 101

PCI Compliance 101

Does your business accept credit cards? Of course it does. Regardless of what industry you are in, your customers are now using payment cards for a large portion of their retail transactions both online and in-store. To protect consumers, there has been a compliance standard enacted by credit card companies. Today we will look at this standard.

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Storing Data Is More Complex than You Know

Storing Data Is More Complex than You Know

We all store data on our computers. Whether you have family photos and text documents on your home computer, or databases and on-premises applications running your entire business, data is typically stored in exactly the same way. If you knew how delicate your data actually was, you’d never let a single file exist in one place ever again. Let’s explore that.

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